Skip to content

Privacy Policy

Last updated: December 03, 2025

At netdash ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support. This may include:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details (processed via secure third-party providers).
  • Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

2. How We Use Your Information

We use the information we collect for various purposes, strictly limited to business operations:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our website and services.
  • To understand and analyze how you use our website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • To send you emails regarding your account status, order confirmations, and essential updates.
  • To find and prevent fraud.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

3. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. We use industry-standard encryption (SSL/TLS) for data transmission and secure storage practices. Access to your personal data is restricted to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

4. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us via email at privacy@netdash.io.

Privacy choices

We use cookies and similar technologies that this site needs to work and to remember your choice. We also use Google Analytics to understand which pages and features people use: in the EEA, the UK and Switzerland only with your consent. Live chat loads only if you open it. You can change your choice at any time under “Privacy choices” in the footer. Privacy Policy

Privacy choices

Choose what netdash.io may use. You can change this at any time under “Privacy choices” in the footer.

Necessary (always on)

Keeps the site working and secure, and remembers your privacy choices (nd_consent, 12 months).

In the EEA, the UK and Switzerland it stays off until you switch it on; elsewhere it is on unless you switch it off here. Google Analytics 4 measures page views, clicks on links and buttons, use of the price calculator, connection builder and code examples, scroll depth, file downloads, and page-performance metrics. It sets the cookies _ga and _ga_96MPNM6GHH, which last up to 12 months. Google processes this data, which may involve transfer to the United States. We do not send your name, email address or account details to Google Analytics. With this switched on we also remember a referral code or campaign you arrived with (nd_attr, 30 days), so a partner can be credited if you sign up.

Support chat (loads only when you open it)

Our live chat is provided by LiveChat. It loads only when you open the chat window. LiveChat then sets its own cookies and processes the messages you send and technical data about your browser.